Return policy:

If you are unhappy with your purchase, we are happy to provide you with store credit if the below requirements are met:

The item is in unworn and in brand new condition, accompanied by the original packaging:

• The item has no marks or scratches.
• The item is returned to us within 7 days of delivery date.
• The item was not purchased on sale.
• Earrings are not eligible for a refund/return/change of mind for hygiene reasons
  

PLEASE NOTE:

• We only offer store credit.
• There may be delays during busy periods. As soon as we receive your return and have assessed the piece/s, our team will contact you via email with an update on the success of your return.
• Store credit will be emailed to you in the form of a code which you can use to repurchase another item on our website.
• Sale items are not eligible for returns.
• We do not offer direct exchanges.
• All return shipping costs are non-refundable unless the item is confirmed to be faulty by our team.
• Day In May reserves the right to refuse returns in unsatisfactory condition.
  All sale items are final sale. 
  
  

Faulty items:

Each order is packed carefully with love and care, however in the unlikely case that an item is delivered faulty, we will happily provide you with a full refund on the basis the below requirements are met:

• You contact us within 72 hours of delivery with a explanation of
  the fault and attached photos of the issue.
• Once your claim has been reviewed by our team and if the piece
  is deemed faulty, we will process your refund promptly.
• Once your refund has been approved, you will be notified by email (it may take up to 5-7 business days for the funds to appear in your account).

For assistance, please contact: info@dayinmay.com.au